kxt8's Privacy Policy

1 Definitions & Introduction

In this document, "kxt8", "we", "us", or "platform" refers to the kxt8 website and all services associated with it. "User", "you", or "your" refers to any person who visits or uses our platform.

"Personal information" means any information that can identify a specific individual — such as name, email address, mobile number, date of birth, financial information, or device identifiers.

kxt8 operates a secure and reliable online casino and sports betting platform for users in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their information. This privacy policy explains what types of information we collect, why we collect it, and how we keep that information secure.

2 What Information Is Collected

We may collect the following types of information to operate our services properly:

2.1 Identity Information

• Full name
• Date of birth (for age verification)
• National ID or passport number (when identity verification is required)
• Photo or signed documents (during the verification process)

2.2 Contact Information

• Email address
• Mobile phone number
• Current and permanent address

2.3 Financial Information

• Mobile banking account number (bKash, Nagad, Rocket, or Upay)
• Transaction history — deposit and withdrawal amounts, dates, and methods
• Balance and bonus information

2.4 Usage Information

• Login duration and session data
• Preferred game categories and betting history
• Device information: operating system, browser version, screen resolution
• IP address and approximate geographic location

3 How Information Is Collected

kxt8 collects information through several methods:

3.1 Directly Provided

Information you provide yourself is collected directly — at the time of account registration, during the identity verification process, and when contacting the support team.

3.2 Automatic Collection

Some information is collected automatically while you use our platform — through cookies, log files, and web beacons. This information is mainly used to analyse platform performance and improve the user experience.

3.3 From Third Parties

For payment verification, transaction confirmation information may be automatically received from our authorised payment processors (bKash, Nagad, Rocket, and Upay). This information is used solely to update account balances and prevent fraud.

4 Purpose of Using Information

kxt8 uses the information collected for the following specific purposes:

• Creating, verifying, and managing accounts
• Confirming age verification — only persons aged 21 or above may use the services
• Processing deposit and withdrawal transactions
• Managing bonuses, promotions, and VIP rewards
• Preventing fraud, money laundering, and other illegal activities
• Providing customer support — via live chat and email
• Enforcing responsible gaming policies
• Monitoring and improving the technical performance of the platform
• Meeting legal obligations
• Sending important notifications related to the platform

We never sell your information to third parties for marketing purposes.

5 Sharing Information with Third Parties

kxt8 does not generally share your personal information with third parties. However, limited information sharing may occur in the specific circumstances below:

5.1 Payment Processors

The minimum transaction-related information necessary to complete transactions is shared with payment processors such as bKash, Nagad, Rocket, and Upay. These partners operate under their own privacy policies.

5.2 Technology Service Providers

We work with technology companies that provide server hosting, data analytics, and cybersecurity for the operation of our platform. They process information only under our instructions and within the boundaries of this policy.

5.3 Legal Obligations

Providing information may be mandatory in response to a court order, government directive, or other legal requirement. In such cases, we will provide only the amount of information required by law and will notify you where possible.

6 Data Storage & Security

kxt8 takes industry-standard technical and organisational measures to ensure the security of your information:

• SSL (Secure Sockets Layer) encryption — all data transferred between your device and our servers is encrypted
• Data encryption — stored sensitive information is kept in encrypted form
• Access control — only authorised staff may access information for specific purposes
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Regular data protection training for staff

6.1 Data Retention Period

All necessary information is retained while your account is active. Even after an account is closed, some information may be retained for a defined period to meet legal obligations, resolve disputes, and conduct financial audits.

6.2 Response to a Data Breach

If a data security breach occurs, we will act promptly and notify affected users in a timely manner where applicable.

7 Cookies & Tracking Technologies

Our website uses various types of cookies. Cookies are small text files stored in your browser that help the website remember your preferences.

7.1 Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions and ensuring security. Disabling them will prevent the platform from working properly.

7.2 Functional Cookies

These cookies remember your language preference, display settings, and other personalised settings, so you do not have to set them up again on your next visit.

7.3 Analytics Cookies

These cookies help us understand which parts of the platform are used most, so we can improve the user experience. This information is processed in aggregated and anonymised form.

You can disable or delete cookies through your browser settings. However, this may limit some features of the platform.

8 User Rights

As a kxt8 user, you have the following rights regarding your own information:

8.1 Right to Know

You have the right to know what information we have collected about you and what purpose it is being used for. You can request this information by contacting the support team.

8.2 Right to Correction

If any information stored in your account is incorrect or incomplete, you can request a correction. Some information may need to be changed through the identity verification process.

8.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, if there are legal obligations or active disputes, it may be necessary to retain some information.

8.4 Right to Restrict Processing

In certain circumstances, you may request that processing of your information be limited — for example, while the accuracy of the information is in dispute.

8.5 Right to File a Complaint

If you have any concerns about the protection of your information, please first let our support team know. We will do our best to provide a resolution as quickly as possible.

To exercise any of the above rights, email us at [email protected] or contact us via 24/7 live chat.

9 Privacy of Minors

kxt8's services are for persons aged 21 or above only. We do not knowingly collect any personal information from persons under the age of 21.

An age verification process is in place at the time of account registration. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

10 Policy Changes

kxt8 reserves the right to amend this privacy policy from time to time. This policy may be updated due to changes in the scope of services, introduction of new technologies, or legal requirements.

For significant changes, we will notify you via your registered email address or through a notification within the platform. Continuing to use the platform after a change means you are accepting the new policy.

You can find out when the policy was last changed by checking the "Last Updated" date shown at the top of this page. Please visit this page regularly.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.

• Email: [email protected]
• Live Chat: Available 24 hours, 7 days

For privacy-related requests, clearly state your account-linked email address and the subject of your request so we can respond quickly and accurately.